The standard turnaround time on customizable printed products is 3 business days from receipt of order plus shipping method selected.
The standard turnaround time on customizable large format products is 4 to 5 business days from receipt of order plus shipping method selected. (large format products consist of banners, capacity signs, window clings, etc)
A downloadable file is used for printing a piece on your desktop printer or sending it to a printer or publication. The downloadable file is a high resolution and high quality document that is acceptable for printing and advertising. To access a print-ready PDF, visit your profile and click on “Downloads” to view and download your files. Speed Queen Shop provides professional printing options for your piece as well. If you opt to have your piece printed and shipped, make sure you choose or enter a print quantity on the details step (note: order quantities will vary by item). During checkout, be sure to include where you would like the printed materials shipped and your billing information.
The print ready PDF will not be emailed to you. Instead, you need to login to Speed Queen Shop, visit your profile, and click on “Downloads” to view and download your files. You can print this file from your computer or you can have it printed locally.
After you select the link you should see a pop-up asking you to Open or Save. If you do not see this pop-up it is because your pop-up blocker is turned on. Please reference Internet help or consult your local Tech services for information on how to turn off your pop-up blocker.
After you place your order, you will be directed to an order summary outlining the information of your order. You can also track your order online and find out where your piece is in the process.
To re-order a previously ordered item access your profile and click on “Order History”. Click on the order ID to access order details and re order your piece. Your reordered item will be added to the shopping cart. While in the shopping cart, you may edit your item before ordering.
Whether you need help navigating the site, you can't find the materials you need or you’re experiencing technical difficulties, we're here to help. Customer support is available Monday through Friday, 8am-5pm Central Standard Time.
Submit custom creative requests to firstname.lastname@example.org